Support #3753

PT: Download service could not be determined

Added by Marta Medeiros 9 months ago. Updated 8 months ago.

Status:AssignedStart date:19 Nov 2019
Priority:NormalDue date:
Assignee:geoportal-helpdesk% Done:


Category:Linkage Checker
Target version:-
Submitting Organisation:PT Knowledge-Base relevant?:No
Proactive:No Keyword #1:
Country:PT - Portugal Keyword #2:
Originating UI: Keyword #3:


Dear all,

We are having some issues with some of our metadada that has already been showed as downloadable but not anymore, like for example “Sistemas Aquíferos” with the fileIdentifier: 7c073c0d-97f4-4040-a2c3-bddf8bc8b6ca

In the resource linkages checker tool (picture_1) says that “the necessary resource locator (URL) of the dataset from the Download service could not be determined” but the URL is working fine:

In the reference validator I get no conclusion because when I compare the results with one that has downloadable service in the geoportal, like for example the one with this identifier: 4fb247ee-b9e5-4e44-a959-88c27422e523 I get more number of failed in this last one.

I am just giving this example but we have several cases, all metadata/services configured in the same way but not all off them are showed as downloadable.

Can you help us?

Thank you




picture_1.png (102 KB) Marta Medeiros, 19 Nov 2019 05:47 pm



#1 Updated by Daniele Francioli 9 months ago

  • Subject changed from Download service could not be determined to PT: Download service could not be determined
  • Submitting Organisation set to PT
  • Country set to PT - Portugal

Dear Marta,

Thank you for your feedback. We are investigating the problem you reported and we will come back to you.

Best regards,

Daniele on behalf of the JRC INSPIRE Support team

#2 Updated by Daniele Francioli 8 months ago

  • Status changed from New to Assigned
  • Assignee set to geoportal-helpdesk

#3 Updated by Vanda Marcos 8 months ago

Do you have more informations about this issue? We still have the same problem.

#4 Updated by Marta Medeiros 8 months ago

Dear all,

The problem persist, again another metadada stoped being downloadable without making any change, like the one with this identifier: c70b5fc7-8ba0-4733-b56b-9243e482c963

Thank you



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