Virtual meetings - Connection details

To check whether your computer and network connections are properly configured, you can run this Adobe Connect diagnostics test.

Web conference

  1. Connect to
  2. Choose “Enter as a guest” and enter your name and country, e.g. “Adam Smith (UK)”
  3. Accept the disclaimer
  4. In the prompt, select either (1) "Dial in to the Audio Conference via Phone" or (2) "Using microphone (Computer/Device). In case of (1) note down your 4-digit identification code at the bottom of the text box: "Once joined to the audio, identify yourself: Press *65*xxxx# on your phone."
  5. Click "Done"

Audio conference

Via Phone

  1. Dial your Local or International Access Number (available from
  2. Enter the MeetingOne Conference Room Number: *1321641#
  3. Press *65*xxxx# on your phone (using your 4 digit identification number from step 4 - you can also find your identification code by selecting the Dial-in details in the information icon in the top right-hand corner).
  4. Follow any voice prompts.
  5. Mute your phone when not speaking.

Via Computer (with headset/speakers and microphone)

  1. Select Meeting - Audio Setup Wizard in the menu and run the wizard to make sure your microphone and speakers are properly connected and configured
  2. To speak, make sure that the microphone icon on the top is enabled.
  3. Mute your microphone when not speaking.